Aircall Gold Partner
Aircall and Zendesk, working as one.
We're an Aircall Gold Partner. We connect your phone system straight into Zendesk, so every call becomes part of the same conversation as everything else.
The problem
When your phone system and your helpdesk don't talk to each other, things slip. Calls go unlogged. Agents waste time switching between tools.
You can't see the full history of a customer because half of it lives somewhere else. It adds up to slower support and a team that's always a step behind.
What we do
We set Aircall up properly and wire it into your Zendesk, so calls, tickets, and history all sit together.
Your agents get context the moment the phone rings, and you get a clear view of every conversation, whatever channel it came in on.
The problem
When your phone system and your helpdesk don't talk to each other, things slip. Calls go unlogged. Agents waste time switching between tools.
You can't see the full history of a customer because half of it lives somewhere else. It adds up to slower support and a team that's always a step behind.
What we do
We set Aircall up properly and wire it into your Zendesk, so calls, tickets, and history all sit together.
Your agents get context the moment the phone rings, and you get a clear view of every conversation, whatever channel it came in on.
The problem
When your phone system and your helpdesk don't talk to each other, things slip. Calls go unlogged. Agents waste time switching between tools.
You can't see the full history of a customer because half of it lives somewhere else. It adds up to slower support and a team that's always a step behind.
What we do
We set Aircall up properly and wire it into your Zendesk, so calls, tickets, and history all sit together.
Your agents get context the moment the phone rings, and you get a clear view of every conversation, whatever channel it came in on.
Expert-led support
Why a Gold Partner matters.
Gold Partner status means we know Aircall inside out and have a direct line when we need it. You get a setup that's done right, by people who do this every day.
Expert-led support
Why a Gold Partner matters.
Gold Partner status means we know Aircall inside out and have a direct line when we need it. You get a setup that's done right, by people who do this every day.
Expert-led support
Why a Gold Partner matters.
Gold Partner status means we know Aircall inside out and have a direct line when we need it. You get a setup that's done right, by people who do this every day.
Get your calls and tickets in one place.
Get in touch to find out how we combine Aircall and Zendesk expertise, so your calls and tickets actually work together.
Get your calls and tickets in one place.
Get in touch to find out how we combine Aircall and Zendesk expertise, so your calls and tickets actually work together.
Get your calls and tickets in one place.
Get in touch to find out how we combine Aircall and Zendesk expertise, so your calls and tickets actually work together.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.