Is your Zendesk under control, or quietly working against you?
Most support leaders suspect their Zendesk has problems they can't see. The question is how serious they are, and which to fix first.
Is your Zendesk under control, or quietly working against you?
Most support leaders suspect their Zendesk has problems they can't see. The question is how serious they are, and which to fix first.
Is your Zendesk under control, or quietly working against you?
Most support leaders suspect their Zendesk has problems they can't see. The question is how serious they are, and which to fix first.
Free tool
Find out where you stand, in minutes, for free.
The Zendesk Health Check scans your instance and scores it across the five pillars of our Zendesk Control System: audit readiness, security and access, upgrade strategy, workflow efficiency, and internal ownership. Completely free. Instant results.
Free tool
Find out where you stand, in minutes, for free.
The Zendesk Health Check scans your instance and scores it across the five pillars of our Zendesk Control System: audit readiness, security and access, upgrade strategy, workflow efficiency, and internal ownership. Completely free. Instant results.
Free tool
Find out where you stand, in minutes, for free.
The Zendesk Health Check scans your instance and scores it across the five pillars of our Zendesk Control System: audit readiness, security and access, upgrade strategy, workflow efficiency, and internal ownership. Completely free. Instant results.
How it works:
Connect your Zendesk
Read-only access. Your data stays safe.
Scan your instance
Scored with five Control System pillars.
Get your report
Instant results and recommendations.
How it works:
Connect your Zendesk
Read-only access. Your data stays safe.
Scan your instance
Scored with five Control System pillars.
Get your report
Instant results and recommendations.
How it works:
Connect your Zendesk
Read-only access. Your data stays safe.
Scan your instance
Scored with five Control System pillars.
Get your report
Instant results and recommendations.
What we check
Get insights across five key areas of Zendesk.
We check five key areas: audit readiness, security & access, upgrade strategy, workflow efficiency, and internal ownership.
What we check
Get insights across five key areas of Zendesk.
We check five key areas: audit readiness, security & access, upgrade strategy, workflow efficiency, and internal ownership.
What we check
Get insights across five key areas of Zendesk.
We check five key areas: audit readiness, security & access, upgrade strategy, workflow efficiency, and internal ownership.
FAQs
Frequently asked questions
Straight answers about the Health Check, what it covers, and what happens when you use it.
Do you need admin access?
We use read-only OAuth 2.0 access. Your data stays secure.
How long does it take?
The scan runs in minutes. Results are immediate.
What do you do with the results?
The report is yours. Book a free call to discuss findings if you'd like.
Can I share it with my team?
Absolutely. Designed to be shared with leadership, IT, or anyone who needs visibility.
Will you see our tickets and customer data?
No, we only look at the configuration of your Zendesk instance. No private customer data or ticket data is accessed.
FAQs
Frequently asked questions
Straight answers about the Health Check, what it covers, and what happens when you use it.
Do you need admin access?
We use read-only OAuth 2.0 access. Your data stays secure.
How long does it take?
The scan runs in minutes. Results are immediate.
What do you do with the results?
The report is yours. Book a free call to discuss findings if you'd like.
Can I share it with my team?
Absolutely. Designed to be shared with leadership, IT, or anyone who needs visibility.
Will you see our tickets and customer data?
No, we only look at the configuration of your Zendesk instance. No private customer data or ticket data is accessed.
FAQs
Frequently asked questions
Straight answers about the Health Check, what it covers, and what happens when you use it.
Do you need admin access?
We use read-only OAuth 2.0 access. Your data stays secure.
How long does it take?
The scan runs in minutes. Results are immediate.
What do you do with the results?
The report is yours. Book a free call to discuss findings if you'd like.
Can I share it with my team?
Absolutely. Designed to be shared with leadership, IT, or anyone who needs visibility.
Will you see our tickets and customer data?
No, we only look at the configuration of your Zendesk instance. No private customer data or ticket data is accessed.
Thinking about an upgrade or adding AI?
The ROI and Risk Scorecard benchmarks all five Control System pillars with specific upgrade and AI readiness insights.
Thinking about an upgrade or adding AI?
The ROI and Risk Scorecard benchmarks all five Control System pillars with specific upgrade and AI readiness insights.
Thinking about an upgrade or adding AI?
The ROI and Risk Scorecard benchmarks all five Control System pillars with specific upgrade and AI readiness insights.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.
Scotland's Zendesk experts. Helping overloaded support leaders fix Zendesk chaos.